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-2px}#tis_upload,#tis_upload_edit,#tis_upload_template,#tis_upload_auto,#tis_upload_pass,#tis_upload_ento_answer,#tis_upload_provider_email{visibility:hidden;height:0}.tickets_progress_wrap{width:250px;height:18px}[dir] .tickets_progress_wrap{margin:auto;background:var(--white);border:1px solid var(--gray_200)}.tickets_progress{height:18px}[dir] .tickets_progress{background:var(--light_blue_500) url(/images/progress_grad.gif);border:1px solid var(--light_blue_700);margin:-1px}[dir] .tickets_tab_progress{margin-top:-4px}[dir] #tickets_hidden{margin:6px 10px 0}.tickets_sys_img{width:54px;height:14px}[dir] .tickets_sys_img{margin:4px 0 0;background:url(/images/tasks_icons.gif) no-repeat}[dir=ltr] .tickets_sys_img{float:left}[dir=rtl] .tickets_sys_img{float:right}[dir] .tickets_sys_img.tickets_sys_img_up{background-position:13px 0}[dir] .tickets_sys_img.tickets_sys_img_plus{background-position:13px -28px}[dir] .tickets_sys_img.tickets_sys_img_check{background-position:13px -42px}[dir] .tickets_sys_img.tickets_sys_img_move_to{background-position:13px -55px}[dir] .tickets_sys_img.tickets_sys_img_cross{background-position:13px -67px}.tickets_sys_img.tickets_sys_img_priority{height:21px}[dir] .tickets_sys_img.tickets_sys_img_priority{background:url(/images/icons/menu_icon.png?12) no-repeat;background-position:11px -809px;margin-top:4px}@media (-webkit-min-device-pixel-ratio:2),(min-resolution:192dpi){[dir] .tickets_sys_img.tickets_sys_img_priority{background-image:url(/images/icons/menu_icon_2x.png?12);background-size:18px 1070px}}[dir] .sure_bind_radio_group{margin-top:10px;margin-bottom:10px}.sure_bind_radio_group .radiobtn_container{display:inline-block}[dir] .helpdesk_pt_form .sure_bind_radio_group{margin-bottom:0;margin-top:20px}.tickets_sys_content{line-height:140%;word-wrap:break-word;color:var(--gray_700);overflow:hidden}[dir] .tickets_sys_content{padding:3px 0 5px}[dir] .tickets_sys_content.tickets_sys_content__neighbour{text-align:center}[dir=ltr] .tickets_sys_content.tickets_sys_content__neighbour{padding-left:36px}[dir=rtl] .tickets_sys_content.tickets_sys_content__neighbour{padding-right:36px}#tickets_pass_comm,#tickets_send_comm{box-sizing:border-box;width:100%;height:52px}[dir] #tickets_pass_comm,[dir] #tickets_send_comm{margin:5px 0 0}.tickets_add_comm{font-weight:700;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}[dir] .tickets_add_comm{padding-top:10px}[dir] #tickets_faq_list{padding:15px;border-top:1px solid var(--light_blue_100)}.detailed #tickets_faq_list{display:none}.detailed .tickets_detailed_form{display:block}[dir] body.dev #tickets_faq_list,[dir] #tickets_faq_list.no_top{border-top:none;padding:0 15px 15px}.tickets_faq_row{width:510px}[dir] .tickets_faq_row{padding:15px 10px;margin:auto;border-top:1px solid var(--steel_gray_80);cursor:pointer}[dir] .tickets_faq_row:first-child{border-top:none}[dir] body.dev .tickets_faq_row:first-child{border-top:1px solid var(--white)}[dir] .tickets_faq_row.only{cursor:default}[dir] .tickets_faq_row.over{background-color:var(--steel_gray_40)}[dir] .tickets_faq_row.over.detailed{background-color:var(--white)}[dir] body.dev .tickets_faq_row.over{background-color:var(--steel_gray_40);border-top:1px solid var(--steel_gray_80)}body.dev .tickets_faq_row{width:555px}[dir] body.dev .tickets_faq_row{padding:20px 15px;border-top:1px solid var(--steel_gray_80)}[dir] .tickets_new_urgent{padding-top:10px}[dir] .tickets_new_urgent_colored{border-bottom:1px solid var(--steel_gray_140);border-top:1px solid var(--steel_gray_140);background:var(--steel_gray_40)}.tickets_faq_img{width:42px;height:32px}[dir=ltr] .tickets_faq_img{float:left}[dir=rtl] .tickets_faq_img{float:right}.tickets_faq_img img{height:32px;vertical-align:middle}.tickets_faq_img.tickets_closed_profile:before{width:14px;height:14px;z-index:1}.similar_row_wrap .tickets_faq_img{width:62px;height:50px;position:relative}.similar_row_wrap .tickets_faq_img img{width:50px;height:50px;-moz-force-broken-image-icon:0;position:relative;height:50px}[dir] .similar_row_wrap .tickets_faq_img img{border-radius:50%;background-color:#f0f2f5}.similar_row_wrap .tickets_faq_img img::before{content:' ';display:block;position:absolute;top:0;width:50px;height:50px}[dir] .similar_row_wrap .tickets_faq_img img::before{background-color:#fff}[dir=ltr] .similar_row_wrap .tickets_faq_img img::before{left:0}[dir=rtl] .similar_row_wrap .tickets_faq_img img::before{right:0}.similar_row_wrap .tickets_faq_img img::after{width:50px;height:50px;content:' ';display:block;position:absolute;top:0}[dir] .similar_row_wrap .tickets_faq_img img::after{border-radius:50%;background-color:#f0f2f5}[dir=ltr] .similar_row_wrap .tickets_faq_img img::after{left:0}[dir=rtl] .similar_row_wrap .tickets_faq_img img::after{right:0}.tickets_faq_content{width:448px;overflow:hidden}[dir=ltr] .tickets_faq_content{float:left}[dir=rtl] .tickets_faq_content{float:right}body.dev .tickets_faq_content{width:512px;overflow:hidden}.tickets_faq_title{font-weight:700;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;color:var(--light_blue_700);line-height:140%}[dir] .tickets_faq_title{padding-bottom:2px}body.dev .tickets_faq_title{color:var(--light_blue_500);font-size:.92em}[dir] body.dev .tickets_faq_title{padding-bottom:0;margin-top:-2px}.tickets_faq_full_text{display:none}.tickets_faq_text{line-height:160%}[dir] body.dev .tickets_faq_text{margin-bottom:-2px}[dir] .tickets_faq_links{padding-top:5px}[dir] #tickets_faq_button{text-align:center}[dir] #tickets_faq_button .flat_button{margin:10px 0}[dir] #tickets_faq_button .flat_button{margin:10px 0}[dir=ltr] #tickets_faq_button .padd{margin-left:10px}[dir=rtl] #tickets_faq_button .padd{margin-right:10px}#tickets_search_reset{display:none;width:19px;height:19px;opacity:.6;filter:alpha(opacity=60);position:relative;z-index:100}[dir] #tickets_search_reset{cursor:pointer;background:url(/images/icons/input_clear.gif) 6px 6px no-repeat;padding:2px;margin-top:4px}[dir=ltr] #tickets_search_reset{margin-left:-27px}[dir=rtl] #tickets_search_reset{margin-right:-27px}[dir] body.dev #tickets_search_reset{background-image:url(/images/icons/dev_clear.png)}.tickets_search_progress{display:none;height:30px;position:relative;width:32px;z-index:95}[dir] .tickets_search_progress{background:url(/images/upload.gif) no-repeat center center}[dir=ltr] .tickets_search_progress{margin-left:-41px}[dir=rtl] .tickets_search_progress{margin-right:-41px}[dir] .faq_search_form{border-radius:4px;box-shadow:0 0 0 1px rgba(193,201,209,.65);margin:20px 0 18px}.faq_search_form.ui_search{z-index:100}[dir] .faq_search_form.ui_search{border:0}[dir] .faq_search_form.faq_search_form_with_suggests{border-radius:4px 4px 0 0}.faq_search_form .ui_search_field{font-size:16px;line-height:22px}[dir] .faq_tabs.ui_tabs{background:var(--steel_gray_10)}.tickets_faq_rated{color:var(--gray_500);display:none}[dir] .tickets_info_row_tt{margin-top:10px}[dir] .tickets_info_row_tt_bordered{border-top:1px solid var(--steel_gray_80);padding-top:10px}.tickets_info_title_tt{width:95px;color:var(--gray_400)}[dir=ltr] .tickets_info_title_tt{float:left}[dir=rtl] .tickets_info_title_tt{float:right}.tickets_info_tt_rows_wide .tickets_info_title_tt{width:175px}.tickets_info_title_tt_wide{width:225px;color:var(--gray_400)}[dir=ltr] .tickets_info_title_tt_wide{float:left}[dir=rtl] .tickets_info_title_tt_wide{float:right}.tickets_info_text_tt{width:130px}[dir=ltr] .tickets_info_text_tt{float:left}[dir=rtl] .tickets_info_text_tt{float:right}.tickets_info_tt_rows_wide .tickets_info_text_tt{width:280px}.tickets_info_tt_push_device_row{width:225px;display:list-item;list-style-type:decimal}[dir=ltr] .tickets_info_tt_push_device_row{margin-left:15px}[dir=rtl] .tickets_info_tt_push_device_row{margin-right:15px}a.tickets_question_row_tt{display:block}[dir] a.tickets_question_row_tt{padding:5px 10px}a.tickets_question_row_tt.deleted .tickets_question_title_tt{color:var(--gray_600);text-decoration:line-through}a.tickets_question_row_tt:hover{text-decoration:none}[dir] a.tickets_question_row_tt:hover{background:var(--steel_gray_20)}[dir] a.tickets_question_row_tt_unread{background:var(--steel_gray_40)}.tickets_question_title_tt{font-weight:700;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;color:var(--blue_600);max-width:230px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tickets_question_date_tt{color:var(--gray_600)}[dir] .tickets_question_date_tt{padding-top:3px}.tickets_block{display:block;color:var(--gray_500)}[dir] .tickets_block{margin:10px 0 0;padding:10px 10px 9px;text-align:center}.tickets_block_link{display:block;color:var(--steel_gray_400)}[dir] .tickets_block_link{background:var(--steel_gray_40);margin:10px 0 0;padding:10px 10px 9px;text-align:center;border-bottom:1px solid var(--steel_gray_40)}.tickets_block_link.close{color:var(--blue_600)}[dir] .tickets_block_link.close{background:var(--white);border-bottom:1px solid var(--white)}.tickets_block_link.close .checkbox{display:inline-block}[dir] .tickets_block_link.close .checkbox{border-radius:5px;padding:4px 8px}[dir=ltr] .tickets_block_link.close .checkbox{margin:-2px 0 -2px 6px}[dir=rtl] .tickets_block_link.close .checkbox{margin:-2px 6px -2px 0}[dir] .tickets_block_link.close .checkbox:hover{background:var(--steel_gray_120)}.tickets_block_link.close .progress{height:19px}[dir] .tickets_block_link.opened{background:var(--white);border-bottom:1px solid var(--steel_gray_80)}[dir] .tickets_block_link.skipped{margin:0}.tickets_block_link:hover{text-decoration:none}[dir] .tickets_block_link:hover{background:var(--light_blue_40);border-bottom:1px solid var(--light_blue_40)}[dir] .tickets_block_link .progress{margin:0 auto}#tickets_similar{position:relative;display:none}[dir] #tickets_similar{margin:0}.tickets_toup{width:50px;height:0;position:absolute}[dir] .tickets_toup{cursor:pointer}[dir=ltr] .tickets_toup{left:-55px}[dir=rtl] .tickets_toup{right:-55px}[dir] .tickets_toup.over{background:var(--light_blue_40)}.tickets_toup .icon{display:none;width:14px;height:7px;position:absolute;top:17px}[dir] .tickets_toup .icon{margin:0 18px}[dir=ltr] .tickets_toup .icon{background:url(/images/toplink.gif?3) 0 -58px no-repeat}[dir=rtl] .tickets_toup .icon{background:url(/images/toplink.gif?3) 100% -58px no-repeat}.tickets_toup.over .icon{display:block}[dir] .tickets_similar_row{border-top:1px solid var(--light_blue_100);padding:15px 10px;cursor:pointer}.tickets_similar_row.detailed .tickets_similar_has_comments{display:none}.tickets_similar_row.detailed .helpdesk_has_attaches{display:none}[dir] .tickets_similar_row:hover{background-color:var(--steel_gray_40)}[dir] .tickets_similar_row:hover.detailed{background-color:var(--white)}[dir] #tickets_checked .tickets_similar_row{padding:10px}[dir] #tickets_checked .tickets_add_bug_links{padding-top:2px}[dir] .tickets_s_row.only{cursor:default}[dir] .tickets_similar_row.first{border-top:none}.tickets_similar_content{overflow:hidden}.tickets_similar_title{font-weight:700;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;color:var(--light_blue_700)}[dir] .tickets_similar_title{padding-bottom:5px}.tickets_similar_has_comments{font-weight:400;-webkit-font-smoothing:subpixel-antialiased;-moz-osx-font-smoothing:auto;opacity:.7;display:inline-block}[dir=ltr] .tickets_similar_has_comments{margin-left:5px}[dir=rtl] .tickets_similar_has_comments{margin-right:5px}.helpdesk_has_attaches{display:inline-block}.tickets_similar_full_text{display:none}.tickets_similar_msg{display:block}[dir] .tickets_similar_msg{padding-top:4px}.tickets_similar_text{line-height:160%}.tickets_check{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:32px;vertical-align:middle}[dir] .tickets_check{cursor:pointer}[dir=ltr] .tickets_check{float:left;margin-left:-5px;padding:24px 0 24px 8px}[dir=rtl] .tickets_check{float:right;margin-right:-5px;padding:24px 8px 24px 0}.tickets_check.tickets_check_all{top:15px;position:absolute}[dir] .tickets_check.tickets_check_all{padding:0}[dir=ltr] .tickets_check.tickets_check_all{left:23px;margin-left:0}[dir=rtl] .tickets_check.tickets_check_all{right:23px;margin-right:0}#tickets_similar .tickets_check{width:27px}[dir] #tickets_similar .tickets_check{padding-top:32px}[dir=ltr] #tickets_similar .tickets_check{padding-left:8px}[dir=rtl] #tickets_similar .tickets_check{padding-right:8px}[dir] #tickets_subtabs{background-color:var(--steel_gray_10);border:1px solid var(--light_blue_100);border-width:0 0 1px;padding:10px}.tickets_subtab1{color:var(--light_blue_700)}[dir] .tickets_subtab1{border-radius:2px;cursor:pointer}[dir=ltr] .tickets_subtab1{float:left;margin-right:5px}[dir=rtl] .tickets_subtab1{float:right;margin-left:5px}.tickets_subtab1.hidden{display:none}[dir=ltr] .tickets_moders_subtabs .tickets_subtab1{float:right;margin:1px 0 1px 5px}[dir=rtl] .tickets_moders_subtabs .tickets_subtab1{float:left;margin:1px 5px 1px 0}[dir] .tickets_subtab1:hover{background-color:var(--light_blue_80)}.tickets_subtab1.active{color:#fff}[dir] .tickets_subtab1.active{background-color:var(--light_blue_500);cursor:default}.tickets_subtab2{font-weight:700;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}[dir] .tickets_subtab2{padding:3px 6px 4px}[dir] .tickets_template_checkbox{padding-top:2px;margin-bottom:-7px}[dir] .tickets_work_stats_row{padding:5px 0}.tickets_work_stats_title{width:350px;color:var(--gray_500)}[dir=ltr] .tickets_work_stats_title{float:left}[dir=rtl] .tickets_work_stats_title{float:right}.tickets_work_stats_text{font-weight:700;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;width:120px}[dir=ltr] .tickets_work_stats_text{float:left}[dir=rtl] .tickets_work_stats_text{float:right}#tickets_all{position:relative}[dir=ltr] .tickets_search_submit{float:left;margin-left:10px}[dir=rtl] .tickets_search_submit{float:right;margin-right:10px}[dir] .tickets_moders_subtabs{background-color:var(--steel_gray_10);border:1px solid var(--light_blue_100);border-width:1px 0;padding:10px}.tickets_moders_controls{width:80px}.tickets_l_arr,.tickets_r_arr{font-size:1.27em;display:inline;width:20px;height:20px}[dir] .tickets_l_arr,[dir] .tickets_r_arr{border:1px solid var(--light_blue_100);cursor:pointer}[dir=ltr] .tickets_l_arr,[dir=ltr] .tickets_r_arr{margin-right:5px}[dir=rtl] .tickets_l_arr,[dir=rtl] .tickets_r_arr{margin-left:5px}[dir] .tickets_l_arr{background:var(--white) url(/images/stat_arrow_left.gif) 1px 2px no-repeat}[dir] .tickets_r_arr{background:var(--white) url(/images/stat_arrow_right.gif) 2px 2px no-repeat}[dir] .tickets_l_arr.over,[dir] .tickets_r_arr.over{border:1px solid var(--light_blue_700)}.tickets_l_arr.off,.tickets_r_arr.off{display:none}.tickets_moders_label{font-weight:700;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;color:var(--light_blue_700)}[dir] .tickets_moders_label{margin-top:4px}.tickets_detailed_loading{height:200px}[dir] .tickets_detailed_loading{background:url(/images/progress7.gif) 50% 50% no-repeat}.tickets_online{width:50px;color:var(--gray_400)}[dir] .tickets_online{text-align:center}[dir] #tickets_similar .no_tickets_found{padding:10px 0}[dir] #tickets_content .pg_more_link{margin:0 15px 15px;border-top:none}[dir] #tickets_checked{padding:5px 0 15px}.t_tabx{width:11px;height:11px;opacity:.2;filter:alpha(opacity=20)}[dir] .t_tabx{cursor:pointer}[dir=ltr] .t_tabx{margin:2px -1px 0 5px;background:url(/images/pics/im_tabx.gif?1) 0 -13px}[dir=rtl] .t_tabx{margin:2px 5px 0 -1px;background:url(/images/pics/im_tabx.gif?1) 100% -13px}.t_tabx.over{opacity:1;filter:alpha(opacity=100)}.tickets_send_autoanswer{width:100%;height:60px;box-sizing:border-box;resize:vertical}.tickets_closed_autoanswer_addressing_m.text,.tickets_closed_autoanswer_addressing_f.text{box-sizing:border-box;width:49.5%}[dir] .tickets_closed_autoanswer_addressing_m.text,[dir] .tickets_closed_autoanswer_addressing_f.text{margin:0 0 1px}[dir=ltr] .tickets_closed_autoanswer_addressing_m{float:left}[dir=rtl] .tickets_closed_autoanswer_addressing_m{float:right}[dir=ltr] .tickets_closed_autoanswer_addressing_f{float:right}[dir=rtl] .tickets_closed_autoanswer_addressing_f{float:left}[dir] #tickets_stat_access_check{padding:200px}[dir] .tickets_wait_img{text-align:center;padding-top:10px}[dir] .similar_search_bar{margin:0;padding:10px;background:var(--steel_gray_10);border-bottom:1px solid var(--steel_gray_80)}[dir=ltr] .similar_search_bar__input{float:left}[dir=rtl] .similar_search_bar__input{float:right}.similar_search_bar__toggle{display:inline-block;line-height:26px}[dir=ltr] .similar_search_bar__toggle{float:left;margin-left:10px}[dir=rtl] .similar_search_bar__toggle{float:right;margin-right:10px}[dir] .similar_row_wrap:first-child{margin-top:10px}.similar_search_bar .similar_loading_bar{width:32px;height:9px;z-index:95;position:absolute;display:none}[dir] .similar_search_bar .similar_loading_bar{background:url(/images/upload.gif) center center no-repeat}[dir=ltr] .similar_search_bar .similar_loading_bar{margin:8px 0 0 469px}[dir=rtl] .similar_search_bar .similar_loading_bar{margin:8px 469px 0 0}.similar_loading .similar_loading_bar{display:block}[dir] .ticket_time{margin-bottom:10px}[dir=ltr] .ticket_time_date{float:left;margin-right:10px}[dir=rtl] .ticket_time_date{float:right;margin-left:10px}.tickets_unbind{width:14px;height:12px;transition:opacity 200ms linear;opacity:.5;filter:alpha(opacity=50)}[dir] .tickets_unbind{margin-top:4px;background:url(/images/hide_to.gif) no-repeat 0 -1px var(--steel_gray_10);cursor:pointer}[dir=ltr] .tickets_unbind{clear:right;float:left;margin-left:3px}[dir=rtl] .tickets_unbind{clear:left;float:right;margin-right:3px}.tickets_unbind:hover{opacity:1}[dir=ltr] #privacy_dropdown.privacy_dropdown_tickets_actions .header div{padding:3px 21px 5px 4px}[dir=rtl] #privacy_dropdown.privacy_dropdown_tickets_actions .header div{padding:3px 4px 5px 21px}[dir=ltr] #privacy_dropdown.privacy_dropdown_tickets_actions .item,[dir=ltr] #privacy_dropdown.privacy_dropdown_tickets_actions .item_sel,[dir=ltr] #privacy_dropdownprivacy_dropdown_tickets_actions .item_sel_plus{padding:4px 21px 6px 5px}[dir=rtl] #privacy_dropdown.privacy_dropdown_tickets_actions .item,[dir=rtl] #privacy_dropdown.privacy_dropdown_tickets_actions .item_sel,[dir=rtl] #privacy_dropdownprivacy_dropdown_tickets_actions .item_sel_plus{padding:4px 5px 6px 21px}[dir=ltr] #privacy_dropdown.privacy_dropdown_tickets_actions .item_sel,[dir=ltr] #privacy_dropdown .item_sel_plus{padding:3px 21px 5px 5px}[dir=rtl] #privacy_dropdown.privacy_dropdown_tickets_actions .item_sel,[dir=rtl] #privacy_dropdown .item_sel_plus{padding:3px 5px 5px 21px}[dir] .tickets_payment_data{padding:0 0 15px}[dir] .tickets_post_form .tickets_payment_data{padding-bottom:10px}[dir] .tickets_payment_data .subheader{margin:10px 0 8px}[dir] .dmca .subheader{margin:10px 0 8px}[dir] .tickets_new_extra_field__radios .radiobtn{padding:5px 0}.tickets_paysystem_wrap{width:25%}.tickets_payment_row{display:none}[dir] .tickets_payment_row{margin-top:10px}[dir=ltr] .tickets_payment_row_date_wrap{float:left}[dir=rtl] .tickets_payment_row_date_wrap{float:right}.tickets_payment_desc{height:50px;resize:none;display:block}.tickets_payment_desc,.tickets_payment_input{width:50%}.tickets_post_form .tickets_payment_desc,.tickets_post_form .tickets_payment_input{width:46.2%}#tickets_payment_other{display:none}[dir] #tickets_payment_other{padding-top:15px}[dir] .tickets_post_form #tickets_payment_type .tickets_pay_head{padding-top:0}[dir] .tickets_envelope_controls{padding-top:5px}[dir] .tickets_text_efs{padding:10px 0 5px}[dir] .tickets_text_ef_row{padding-top:5px}[dir] .tickets_text_ef_row:first-child{padding-top:0}[dir] .tickets_text_ef_row.links{padding:10px 0 20px}.tickets_text_ef_row .value.links{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}[dir] .tickets_text_ef_row.info{padding:10px 0}[dir] .tickets_text_ef_row.blocked{padding:0 0 15px}[dir] .tickets_text_ef_row.links .label,[dir] .tickets_text_ef_row.info .label,[dir] .tickets_text_ef_row.blocked .label{padding-bottom:5px}.tickets_text_ef_row.links .value>a:visited,.tickets_text_ef_row.info .value>a:visited,.tickets_text_ef_row.blocked .value>a:visited{color:#609}.tickets_text_ef_row .label{font-size:12px;width:150px;color:var(--gray_500)}[dir=ltr] .tickets_text_ef_row .label{float:left;padding-right:5px}[dir=rtl] .tickets_text_ef_row .label{float:right;padding-left:5px}.tickets_text_ef_row .value{overflow:hidden}.tickets_text_ef_row .value.links>a:visited{color:#609}#tickets_decline_dmca_comment{width:393px;height:70px}[dir] .tickets_payments_header{margin:12px 0 0}.tickets_payments_header a:hover{text-decoration:none}[dir] .tickets_payments_header .mi_payments_table{margin:10px 0 0}[dir] .tickets_payments_header .mi_section{padding-bottom:1px}[dir=ltr] .tickets_payments_header th{text-align:left}[dir=rtl] .tickets_payments_header th{text-align:right}[dir=ltr] .tickets_payments_header .mi_table>thead>tr>th:first-child,[dir=ltr] .tickets_payments_header .mi_table>tbody>tr>td:first-child{padding-left:18px}[dir=rtl] .tickets_payments_header .mi_table>thead>tr>th:first-child,[dir=rtl] .tickets_payments_header .mi_table>tbody>tr>td:first-child{padding-right:18px}[dir=ltr] .tickets_payments_header .mi_table>thead>tr>th:last-child,[dir=ltr] .tickets_payments_header .mi_table>tbody>tr>td:last-child{padding-right:18px}[dir=rtl] .tickets_payments_header .mi_table>thead>tr>th:last-child,[dir=rtl] .tickets_payments_header .mi_table>tbody>tr>td:last-child{padding-left:18px}.tickets_payment_data .cal_table .day{color:var(--gray_400)}.tickets_payment_data .cal_table .day.inactive_day,.tickets_payment_data .cal_table .day.today{color:var(--black)}[dir] #tickets_dmca_data{padding:0 0 15px}[dir] .tickets_dmca_row{padding-top:10px}.tickets_dmca_row_note{line-height:1.36;color:var(--gray_600)}[dir] .tickets_dmca_row.padd{padding-top:20px}.tickets_dmca_row .checkbox{line-height:170%;position:relative}[dir=ltr] .tickets_dmca_row .checkbox{padding-left:20px}[dir=rtl] .tickets_dmca_row .checkbox{padding-right:20px}.tickets_dmca_row .checkbox:before{position:absolute}[dir] .tickets_dmca_row .checkbox:before{margin-top:2px}[dir=ltr] .tickets_dmca_row .checkbox:before{left:0!important;left:-20px}[dir=rtl] .tickets_dmca_row .checkbox:before{right:0!important;right:-20px}.tickets_dmca_row .selector_container td.selector input{height:17px}[dir] .tickets_dmca_row .selector_container td.selector input{margin-bottom:2px}.tickets_dmca_input{width:50%}[dir=ltr] .tickets_dmca_inline_wrap .tickets_dmca_input{float:left;margin-right:1%}[dir=rtl] .tickets_dmca_inline_wrap .tickets_dmca_input{float:right;margin-left:1%}.tickets_dmca_passport_series{width:14%}[dir=ltr] .tickets_dmca_passport_series{float:left;margin-right:1%}[dir=rtl] .tickets_dmca_passport_series{float:right;margin-left:1%}.tickets_dmca_passport_series .tickets_dmca_input{width:100%}.tickets_dmca_passport_number{width:20%}[dir=ltr] .tickets_dmca_passport_number{float:left;margin-right:1%}[dir=rtl] .tickets_dmca_passport_number{float:right;margin-left:1%}.tickets_dmca_passport_number .tickets_dmca_input{width:100%}.tickets_dmca_passport_date{width:14%}[dir=ltr] .tickets_dmca_passport_date{float:left;margin-right:1%}[dir=rtl] .tickets_dmca_passport_date{float:right;margin-left:1%}.tickets_dmca_passport_date .tickets_dmca_input{width:100%}.tickets_dmca_log_in_msg{line-height:160%}[dir] .tickets_dmca_log_in_msg{padding:20px}[dir] .tickets_dmca_log_in_btn{padding-bottom:25px;text-align:center}.tickets_box_title_wrap{position:relative;overflow:hidden}[dir] .tickets_box_title_wrap{background:var(--light_blue_500);padding:10px 10px 11px}.tickets_box_close{transition:color 100ms linear;color:var(--steel_gray_140)}[dir] .tickets_box_close{padding:7px 5px}.tickets_box_close:hover{color:var(--white);text-decoration:none}.tickets_box_title{font-weight:700;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;color:#fff;font-size:1.09em}[dir] .tickets_box_title{padding:7px 5px}[dir] .tickets_replies_cont{padding:5px 15px}.tickets_reply_comments{color:unset}[dir] .tickets_reply_comments{margin-top:10px;border-top:1px solid var(--steel_gray_80)}[dir] .tickets_reply_comments.wall_module .reply{padding:0}[dir] .tickets_reply_comments:empty{border-top:0 none}.tickets_reply_post_field{position:relative}.tickets_reply_thumb{display:block;width:34px;height:34px}[dir=ltr] .tickets_reply_thumb{float:left}[dir=rtl] .tickets_reply_thumb{float:right}.tickets_reply_thumb_img{width:34px;height:34px}[dir] .tickets_reply_thumb_img{border-radius:50%}[dir] .big_wall_post.tickets_reply_post_field .submit_post_box{border-bottom:none}[dir=ltr] .big_wall_post.tickets_reply_post_field .submit_post_box{margin-left:44px}[dir=rtl] .big_wall_post.tickets_reply_post_field .submit_post_box{margin-right:44px}[dir] .tickets_submit_post_field.submit_post_field[contenteditable=true]{border-top:1px solid var(--steel_gray_120)}[dir=ltr] .tickets_submit_post_field.submit_post_field[contenteditable=true]{float:left;border-left:1px solid var(--steel_gray_120);border-right:1px solid var(--steel_gray_120);padding:8px 24px 12px 12px}[dir=rtl] .tickets_submit_post_field.submit_post_field[contenteditable=true]{float:right;border-right:1px solid var(--steel_gray_120);border-left:1px solid var(--steel_gray_120);padding:8px 12px 12px 24px}[dir] .tickets_reply_post_field .submit_post{clear:both;padding:10px 0 0;background:0 0;border-top-color:var(--steel_gray_120)}[dir=ltr] .tickets_reply_post_field .submit_post .flat_button{float:right}[dir=rtl] .tickets_reply_post_field .submit_post .flat_button{float:left}.tickets_reply_post_field .submit_post .multi_media_preview{display:none}[dir] .tickets_reply_post_field .submit_post .multi_media_preview{margin-bottom:10px}.tickets_reply_post_field .submit_post .multi_media_preview.media_preview_has_medias{display:block}.support_hide_all{display:none}.shown .support_hide_all{display:inline}.shown .support_show_all{display:none}.tickets_edit_template{color:var(--gray_500)}[dir=ltr] .tickets_edit_template{padding:5px 5px 2px 0}[dir=rtl] .tickets_edit_template{padding:5px 0 2px 5px}.tickets_edit_template .checkbox{text-overflow:ellipsis;max-width:220px;overflow:hidden;white-space:nowrap}.tickets_stats_text{color:var(--gray_500);font-size:.9em}[dir] .tickets_stats_text{padding:0 2px}.tickets_moder_link{font-weight:700;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;max-width:149px;overflow:hidden;text-overflow:ellipsis}.tickets_moder_id{font-weight:400;-webkit-font-smoothing:subpixel-antialiased;-moz-osx-font-smoothing:auto;color:var(--gray_500);max-width:200px;white-space:normal}[dir=ltr] .tickets_moder_id{padding-left:5px}[dir=rtl] .tickets_moder_id{padding-right:5px}.tickets_moder_id a{white-space:normal}.tickets_stats_value{font-weight:700;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}[dir] .tickets_block_playback_wrap{padding-top:10px}#tickets_block_playback_saved{color:var(--gray_500);opacity:0}.tickets_media_icon{width:11px;height:11px}[dir] .tickets_media_icon{margin-top:1px}[dir=ltr] .tickets_media_icon{float:left;background:url(/images/icons/mono_iconset.png?4) no-repeat 0 -294px;margin-right:3px}[dir=rtl] .tickets_media_icon{float:right;background:url(/images/icons/mono_iconset.png?4) no-repeat 100% -294px;margin-left:3px}@media (-webkit-min-device-pixel-ratio:2),(min-resolution:192dpi){[dir] .tickets_media_icon{background-image:url(/images/icons/mono_iconset_2x.png?4);background-size:12px 417px}}.tickets_provider_email textarea{resize:none;display:block}.tickets_provider_email input,.tickets_provider_email textarea{width:448px}[dir] .tickets_provider_email input,[dir] .tickets_provider_email textarea{padding:7px 5px 8px}[dir] .tickets_provider_email .dark_box_label.first{padding-top:6px}[dir] .tickets_email_btns{margin-top:20px}[dir] .tickets_provider_subtabs{margin-bottom:10px}[dir] .tickets_email_checkbox{padding-top:5px}#tickets_provider_error{display:none}[dir] #tickets_provider_error{margin-bottom:20px}.tickets_suggests{position:relative}.tickets_suggests_wrap{top:-1px;position:absolute;width:100%;z-index:1}[dir] .tickets_suggests_wrap{border-radius:0 0 3px 3px;box-shadow:0 1px 3px 0 var(--black_alpha12);background:var(--white);border:1px solid var(--steel_gray_120)}[dir=ltr] .tickets_suggests_wrap{margin-left:-1px;margin-right:-1px;left:0}[dir=rtl] .tickets_suggests_wrap{margin-right:-1px;margin-left:-1px;right:0}.tickets_suggest{display:block;min-height:36px;position:relative}[dir] .tickets_suggest{border-bottom:1px solid var(--steel_gray_80)}[dir=ltr] .tickets_suggest{padding:11px 20px 11px 58px}[dir=rtl] .tickets_suggest{padding:11px 58px 11px 20px}.tickets_suggest:hover{text-decoration:none}[dir] .tickets_suggest:hover{background:var(--steel_gray_40)}.tickets_suggest__title{line-height:19px}.tickets_suggest__subtitle{color:var(--gray_400);font-size:12px;line-height:17px}.tickets_suggests_all_results{color:var(--blue_600);display:block;line-height:18px}[dir=ltr] .tickets_suggests_all_results{padding:11px 20px 13px 58px}[dir=rtl] .tickets_suggests_all_results{padding:11px 58px 13px 20px}[dir] .tickets_suggests_all_results:hover{background:var(--steel_gray_40)}[dir] .help_tiles{padding:10px 0}.help_tiles:empty{display:none}.help_tiles_empty{height:200px}[dir] .help_tiles_empty{background:url(/images/agents/sad.png) no-repeat center 60px}@media (-webkit-min-device-pixel-ratio:2),(min-resolution:192dpi){[dir] .help_tiles_empty{background-image:url(/images/agents/sad_2x.png);background-size:70px 70px}}.help_tile_alert{position:relative}[dir] .help_tile_alert{margin:18px 0 0;border-bottom:1px solid var(--steel_gray_80)}[dir=ltr] .help_tile_alert{padding:0 78px 25px 30px}[dir=rtl] .help_tile_alert{padding:0 30px 25px 78px}[dir] .help_tile_alert:first-of-type{margin-top:8px}[dir=ltr] .help_tile_alert_urgent.help_tile_alert{padding-left:78px}[dir=rtl] .help_tile_alert_urgent.help_tile_alert{padding-right:78px}[dir=ltr] .tickets_new_urgent .help_tile_alert_urgent.help_tile_alert{padding-left:98px}[dir=rtl] .tickets_new_urgent .help_tile_alert_urgent.help_tile_alert{padding-right:98px}.help_tile_alert_urgent:before{width:30px;height:26px;content:'';position:absolute;top:5px}[dir=ltr] .help_tile_alert_urgent:before{background:url(/images/support/status_icons.png) no-repeat 0 0;background-position:left -64px;left:30px}[dir=rtl] .help_tile_alert_urgent:before{background:url(/images/support/status_icons.png) no-repeat 100% 0;background-position:right -64px;right:30px}[dir=ltr] .tickets_new_urgent .help_tile_alert_urgent:before{left:50px}[dir=rtl] .tickets_new_urgent .help_tile_alert_urgent:before{right:50px}@media (-webkit-min-device-pixel-ratio:2),(min-resolution:192dpi){[dir] .help_tile_alert_urgent:before{background-image:url(/images/support/status_icons_2x.png);background-size:32px 90px}}[dir=ltr] .help_tile_alert_waiting.help_tile_alert{padding-left:78px}[dir=rtl] .help_tile_alert_waiting.help_tile_alert{padding-right:78px}[dir=ltr] .tickets_new_urgent .help_tile_alert_waiting.help_tile_alert{padding-left:98px}[dir=rtl] .tickets_new_urgent .help_tile_alert_waiting.help_tile_alert{padding-right:98px}.help_tile_alert_waiting:before{width:32px;height:32px;content:'';position:absolute;top:5px}[dir=ltr] .help_tile_alert_waiting:before{background:url(/images/support/status_icons.png) no-repeat 0 0;background-position:left -32px;left:30px}[dir=rtl] .help_tile_alert_waiting:before{background:url(/images/support/status_icons.png) no-repeat 100% 0;background-position:right -32px;right:30px}[dir=ltr] .tickets_new_urgent .help_tile_alert_waiting:before{left:50px}[dir=rtl] .tickets_new_urgent .help_tile_alert_waiting:before{right:50px}@media (-webkit-min-device-pixel-ratio:2),(min-resolution:192dpi){[dir] .help_tile_alert_waiting:before{background-image:url(/images/support/status_icons_2x.png);background-size:32px 90px}}.help_tile_alert__title{font-weight:700;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-size:13px;line-height:16px}[dir] .help_tile_alert__title{padding:0 0 4px}.help_tile_alert_urgent .help_tile_alert__title{color:var(--blue_600)}.help_tile_alert__text{line-height:16px}[dir] .help_tile_alert__text{padding:7px 0 0}.help_tile_alert__date{color:var(--gray_400);font-size:12px}[dir] .help_tile_alert__acts{margin-top:10px}.help_tile_alert__edit{top:-2px;width:20px;height:20px;content:'';position:absolute;display:inline-block;opacity:.2}[dir=ltr] .help_tile_alert__edit{right:10px;background:url(/images/doc_icons.png) no-repeat 0 0;background-position:0 -20px}[dir=rtl] .help_tile_alert__edit{left:10px;background:url(/images/doc_icons.png) no-repeat 100% 0;background-position:100% -20px}.help_tile_alert__edit:hover{opacity:1}@media (-webkit-min-device-pixel-ratio:2),(min-resolution:192dpi){[dir] .help_tile_alert__edit{background-image:url(/images/doc_icons_2x.png);background-size:20px 80px}}.help_tile{box-sizing:border-box;display:inline-block;vertical-align:top;width:50%}[dir=ltr] .help_tile{padding:20px 20px 18px 30px}[dir=rtl] .help_tile{padding:20px 30px 18px 20px}.tickets_suggest__icon,.help_tile__title,.help_table_questions__title{position:relative}.tickets_suggest__icon:after,.help_tile__title:after,.help_table_questions__title:after{width:28px;height:28px;content:'';position:absolute;top:0}[dir] .tickets_suggest__icon:after,[dir] .help_tile__title:after,[dir] .help_table_questions__title:after{border-radius:3px}[dir=ltr] .tickets_suggest__icon:after,[dir=ltr] .help_tile__title:after,[dir=ltr] .help_table_questions__title:after{left:0;background:url(/images/support/faq_icons.png?1) no-repeat 0 0}[dir=rtl] .tickets_suggest__icon:after,[dir=rtl] .help_tile__title:after,[dir=rtl] .help_table_questions__title:after{right:0;background:url(/images/support/faq_icons.png?1) no-repeat 100% 0}[dir=ltr] .tickets_suggest__icon.tickets_icon0:after,[dir=ltr] .tickets_suggest__icon.tickets_icon14:after,[dir=ltr] .help_tile__title.tickets_icon0:after,[dir=ltr] .help_tile__title.tickets_icon14:after,[dir=ltr] .help_table_questions__title.tickets_icon0:after,[dir=ltr] .help_table_questions__title.tickets_icon14:after{background-position:0 -56px}[dir=rtl] .tickets_suggest__icon.tickets_icon0:after,[dir=rtl] .tickets_suggest__icon.tickets_icon14:after,[dir=rtl] .help_tile__title.tickets_icon0:after,[dir=rtl] .help_tile__title.tickets_icon14:after,[dir=rtl] .help_table_questions__title.tickets_icon0:after,[dir=rtl] .help_table_questions__title.tickets_icon14:after{background-position:100% -56px}[dir=ltr] .tickets_suggest__icon.tickets_icon1:after,[dir=ltr] .help_tile__title.tickets_icon1:after,[dir=ltr] .help_table_questions__title.tickets_icon1:after{background-position:0 -224px}[dir=rtl] .tickets_suggest__icon.tickets_icon1:after,[dir=rtl] .help_tile__title.tickets_icon1:after,[dir=rtl] .help_table_questions__title.tickets_icon1:after{background-position:100% -224px}[dir=ltr] .tickets_suggest__icon.tickets_icon2:after,[dir=ltr] .help_tile__title.tickets_icon2:after,[dir=ltr] .help_table_questions__title.tickets_icon2:after{background-position:0 -140px}[dir=rtl] .tickets_suggest__icon.tickets_icon2:after,[dir=rtl] .help_tile__title.tickets_icon2:after,[dir=rtl] .help_table_questions__title.tickets_icon2:after{background-position:100% -140px}[dir=ltr] .tickets_suggest__icon.tickets_icon3:after,[dir=ltr] .help_tile__title.tickets_icon3:after,[dir=ltr] .help_table_questions__title.tickets_icon3:after{background-position:0 -252px}[dir=rtl] .tickets_suggest__icon.tickets_icon3:after,[dir=rtl] .help_tile__title.tickets_icon3:after,[dir=rtl] .help_table_questions__title.tickets_icon3:after{background-position:100% -252px}[dir=ltr] .tickets_suggest__icon.tickets_icon4:after,[dir=ltr] .help_tile__title.tickets_icon4:after,[dir=ltr] .help_table_questions__title.tickets_icon4:after{background-position:0 -196px}[dir=rtl] .tickets_suggest__icon.tickets_icon4:after,[dir=rtl] .help_tile__title.tickets_icon4:after,[dir=rtl] .help_table_questions__title.tickets_icon4:after{background-position:100% -196px}[dir=ltr] .tickets_suggest__icon.tickets_icon13:after,[dir=ltr] .tickets_suggest__icon.tickets_icon5:after,[dir=ltr] .help_tile__title.tickets_icon13:after,[dir=ltr] .help_tile__title.tickets_icon5:after,[dir=ltr] .help_table_questions__title.tickets_icon13:after,[dir=ltr] .help_table_questions__title.tickets_icon5:after{background-position:0 -168px}[dir=rtl] .tickets_suggest__icon.tickets_icon13:after,[dir=rtl] .tickets_suggest__icon.tickets_icon5:after,[dir=rtl] .help_tile__title.tickets_icon13:after,[dir=rtl] 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